Reservation or booking?
In British English people usually say «book a table», in American English «make a reservation»; both mean the same. In Switzerland the German word is «Reservation», while Germany says «Reservierung». Whatever you call it, you are securing a seat before you arrive.
When is a reservation confirmed?
A booking request is only a request at first. The table is yours once the restaurant confirms. Many restaurants send an automatic e-mail; at Han Kitchen we confirm every reservation personally by WhatsApp, text message or phone. Until then it doesn’t count.
That is why a correct mobile number matters: the confirmation goes there. If we have no table at the time you asked for, we let you know the same way.
How to book at Han Kitchen
Online, the form takes you through three steps: number of guests, date and time, and your contact details. Prefer to talk to someone? Call us on 077 268 20 80. You can book for our opening hours: Tuesday to Friday 11:30–14:00 and 17:00–22:00, Saturday 17:00–22:00, Sunday 13:00–21:00, closed on Mondays.
For groups of nine or more we get in touch personally to plan the evening. For larger orders for an event away from the restaurant, use the events and catering enquiry instead.
Our food is cooked by a former chef of Globus Bellevue in Zurich. If you are planning a special evening – with our Chef’s choice, say – it is best to book ahead.
Good booking etiquette
Try to arrive on time. If you are running late, a quick call helps the team plan. If the number of guests changes, let us know so the table fits.
If you can’t make it, cancel. A table that is not cancelled – a «no-show» – stays empty while other guests may have been turned away. In a small restaurant that is felt all the more.
You are of course welcome to drop in without booking. With a reservation, though, you don’t have to hope a table is free – especially in the evenings and at weekends.
Example: a birthday dinner for four
You want to celebrate a birthday with three friends on Saturday. On Wednesday you fill in the booking form: 4 guests, Saturday, 7 pm, your mobile number. Shortly afterwards the confirmation arrives on WhatsApp. On Friday one friend drops out – you give us a quick call and change the booking to three.

